📊 Finance & Accountancy

IT support for accountants who can't afford a bad day at the wrong time.

January self-assessment. Month-end payroll. Year-end filings. Your IT needs to work when it matters — not break on the 29th. Practical, reliable support for accountancy practices and bookkeeping teams across North London.

Based in Enfield · London & Hertfordshire · Remote support available nationwide

What we handle for your practice

The everyday IT friction that costs a small accountancy practice time it doesn't have.

  • Device setup and staff onboarding
  • Microsoft 365, Outlook, OneDrive, SharePoint
  • Shared mailboxes, permissions, delegated access
  • Printers, scanners, and shared storage
  • MFA, backups, and access control
  • Accounting software vendor liaison
Deadline-aware — reliable when it counts London and Hertfordshire coverage Fast remote support available Direct contact — no ticketing systems 8+ years professional IT experience

Practices that need reliable IT — not just someone to call when everything's already on fire.

You run an accountancy practice or bookkeeping business — probably 1 to 20 people. You have clients with hard deadlines, payroll that has to run on time, and tax submissions that cannot wait for an IT problem to resolve itself.

What you need isn't complicated technology. You need the basics working reliably: email, shared files, printers that print, devices that don't crash, and a backup you've actually tested. And when something breaks, you need a team that picks up the phone.

  • Sole traders and small accountancy practices
  • Bookkeepers and payroll teams
  • Small finance offices and management accounts teams
  • Any finance-focused team where reliability is non-negotiable

Not the right fit if: you want the absolute cheapest IT fix, or you need a large managed service provider with 24/7 enterprise coverage. We work with small practices and price our service accordingly.

Why IT matters more during deadline season

January self-assessment rush

If your system goes down on 29 January, you cannot wait. Priority support means we're on it within hours — not the next business day.

Month-end and payroll runs

A printer failure or connectivity issue on payroll day is avoidable. We keep the infrastructure reliable so it doesn't happen.

Year-end filing periods

Accounts software access, shared file reliability, and tested backups all matter more when you're under time pressure.

The IT friction that costs accountants time they don't have

📧

Shared mailbox and permissions confusion

Who has access to which mailbox? Can a colleague see the client correspondence folder? Permissions drift over time and nobody notices until a deadline exposes the gap.

💾

Backups nobody has tested

Most small practices have some form of backup. Few have tested whether it actually restores. A failed restore before self-assessment isn't a recoverable situation.

🖨️

Printers failing at the worst time

Printing client documents and scanning signed forms is still a regular requirement. Equipment that breaks during a busy period causes disruption that compounds quickly.

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New staff set up incorrectly

A new bookkeeper joins but can't access the right folders, doesn't have the right licences, or can't get onto the accounts software from their device on day one.

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OneDrive and SharePoint sync problems

Files not showing up. People working from the wrong version. The sync indicator showing a permanent yellow triangle. Shared file access that doesn't work reliably is a risk to client work.

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Security gaps around sensitive client data

You hold financial records for individuals and businesses. Weak passwords, no MFA, and an untested backup is a significant exposure — not a theoretical concern.

Practical IT support built around how a small practice operates

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Device Setup & Staff Onboarding

New starter ready to work from day one — correctly configured, with access to everything they need and nothing they shouldn't.

  • Laptop and desktop setup and configuration
  • Microsoft 365 account and licence provisioning
  • Accounting software installation and access
  • Email, shared mailbox and calendar setup
  • File access permissions set correctly from the start
☁️

Microsoft 365 & Cloud Storage

Email, shared file access, and cloud storage configured properly — so your team can work from any device, reliably.

  • OneDrive and SharePoint folder structure
  • Shared mailbox access and delegation
  • Teams setup for internal communication
  • Sync issues diagnosed and resolved
  • Licence management and cost review
🖨️

Printers, Scanners & Peripherals

Document workflows that work without daily intervention — not a battle with equipment that should just work.

  • Network printer and scanner setup
  • Driver and connection issues diagnosed and fixed
  • Scan-to-email and scan-to-folder
  • Multi-device printing from laptops and phones
  • Honest advice if hardware is nearing end of life
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Backup & Data Protection

Backup that's been tested, not just assumed to be working — including a verified recovery process.

  • Cloud backup setup and configuration
  • Local backup where appropriate
  • Regular recovery testing
  • Backup audit for existing setups
  • Ransomware exposure and protection guidance
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Security Essentials

Protecting client financial data without requiring a dedicated security team or expensive enterprise tools.

  • MFA / 2FA on Microsoft 365 and key accounts
  • Password manager setup for the team
  • Access rights review — who has access to what
  • Device encryption and remote wipe
  • Staff briefing on phishing and safe practices
🤝

Vendor Liaison & Ad-Hoc Support

We deal with your software suppliers and hardware vendors — so you're not spending an afternoon on hold with someone else's support team.

  • Accounting software support escalation
  • Hardware repair and warranty management
  • Internet and connectivity provider liaison
  • Emergency support during deadline periods

What working with us looks like in practice.

You get a direct contact. When something breaks or needs doing, you call or email us directly. We respond quickly, understand the urgency, and get it fixed — without a ticket queue in the way.

For retainer clients, we do monthly checks — backup verification, a quick security review, and flagging anything that needs attention before it becomes urgent. Particularly useful in the weeks leading up to filing deadlines.

For ad-hoc clients, you contact us when something needs doing. We scope it, agree a price upfront, and complete it. No ongoing commitment required.

Book a Free Review
1

Free initial review

We look at your current setup — email, storage, backup, security, devices — and tell you honestly what needs attention.

2

Clear, agreed pricing

Retainer from £499/month, or ad-hoc per job. Agreed upfront — no open-ended billing or surprise invoices.

3

Direct support when you need it

You have a direct contact. Call when something breaks. We respond, fix it, and don't require you to log a ticket first.

Deadline-aware by default

We know when January is coming. We know what month-end means. Urgency is never a surprise to us.

Questions from accountancy practices

We handle device and network issues that affect how you access these platforms. For deep application-level problems within the software itself, we work alongside the vendor's support team — but the underlying connectivity, device, and access issues that commonly cause problems are exactly what we fix.
On a retainer, urgent issues get priority — we aim to respond within a few hours for critical problems, often faster. If you're in the middle of a deadline crunch, tell us explicitly and we'll treat it with the appropriate urgency. We operate directly, not through a call centre, so there's no queue to join.
The smaller you are, the more any tech failure disproportionately affects you. Even for 2–3 people, having a backup that works, accounts that are secure, and a number to call when something breaks is worth considerably more than the occasional cost of disruption. Many small practices start with ad-hoc support rather than a full retainer.
We handle the infrastructure side of a migration — device setup, cloud storage, connectivity, access management. For the accounting software migration itself, we work alongside your software provider. We're happy to scope this out in a free review.
We implement the technical measures that underpin GDPR compliance — encryption, access controls, backup procedures, secure device disposal. For formal GDPR compliance reviews and documentation, you'd need a dedicated data protection adviser. But we can ensure the technical foundations are sound.

Let's make sure your IT is ready before the next deadline.

Book a free review of your current setup. We'll identify the gaps and tell you exactly what we'd recommend — no obligation, no pressure.

Other specialist pages

We support other types of small businesses across North London too: