Not every business fits a niche — but every business needs reliable IT. Whether you're a consultancy, a small office, a trades business, or a growing team, we provide straightforward support without the enterprise price tag or the runaround.
Based in Enfield · North London & Hertfordshire · Remote support available
What we handle for your business
The everyday IT problems that cost small businesses time and money.
You run a small business — probably 1 to 20 people. You're not a law firm, an accountancy practice, or an estate agency. You might be a consultancy, a small office, a trades business with a few vans, a retailer, or simply a team that's grown past the point where one person can manage everything themselves.
What you need isn't complicated. You need email that works, files you can access, devices that don't let you down, and someone who picks up the phone when something goes wrong — not a ticket queue and a three-day wait.
Not the right fit if: you need 24/7 enterprise-level managed services or a large outsourced IT department. We're a small, direct provider — which is exactly what makes us the right choice for most small businesses.
"Everything was fine until it wasn't"
A device fails, someone can't get into their email, or the printer stops working on the one day it matters. Small businesses often have no one to call in that moment.
"We've grown but our IT hasn't"
What worked for two people doesn't scale to seven. Shared folders get chaotic, licences aren't managed, and new starters take days to set up properly.
"We don't know what we don't know"
No backup in place, passwords shared in a spreadsheet, old accounts never removed. A quick review often turns up straightforward fixes that significantly reduce risk.
Old laptops, failing hard drives, and machines that take ten minutes to start up. Slow devices are a productivity drain that's easy to ignore until it becomes unbearable.
Dead zones in the office, video calls that drop, or a broadband line that causes daily frustration. Connectivity problems are fixable — but often left unaddressed for too long.
A new employee joins but doesn't have the right access, the right apps, or a properly configured device. Every day they're not fully set up is a cost to the business.
Files saved only to a single laptop, no cloud backup, no tested recovery process. One hardware failure away from losing work that can't be recovered.
Shared passwords, no multi-factor authentication, old accounts still active for people who left. Small businesses are targeted precisely because these gaps are common.
A printer that works for one person but not another. Scanners that stop connecting. Equipment that requires a ritual to get working. All of it fixable — and worth fixing.
New starters ready to work from day one — properly configured, with access to what they need and nothing they shouldn't have.
Email, shared files, and cloud storage configured properly — so your team can access what they need from any device.
A reliable network that covers your office properly — not one that drops out mid-call or leaves half the building without signal.
A backup that's been tested, not just assumed to be working — with a verified recovery process you can rely on.
The basics done properly — protecting your business data without needing a dedicated security team.
A direct number to call when something goes wrong — without a ticket queue, a call centre, or a three-day wait.
You get a direct contact. When something breaks or needs doing, you call or email us directly. We respond quickly and get it sorted — without a ticket system, a call centre, or being passed between departments.
For retainer clients, we carry out regular checks — backup verification, a quick security review, and flagging anything that needs attention before it becomes a problem. For ad-hoc clients, you contact us when something needs doing, we agree a price upfront, and complete it. No ongoing commitment required.
Free initial review
We look at your current setup — devices, email, storage, backup, security — and tell you honestly what needs attention and what can wait.
Clear, agreed pricing
Retainer from £199/month, or ad-hoc per job. Agreed upfront — no open-ended billing or surprise invoices.
Direct support when you need it
You have a direct contact. Call when something breaks. We respond, fix it, and don't require you to log a ticket first.
No long-term lock-in
Start with ad-hoc support if you're not sure. Move to a retainer when it makes sense. We'd rather earn your trust first.
Book a free review of your current setup. We'll tell you honestly what's working, what's not, and what we'd recommend — no obligation, no pressure.
We also support specific industries across North London: