Your office Wi-Fi, printers, shared inboxes, and staff devices need to work. When they don't, you lose time in a business where speed matters. We fix problems fast and keep disruption short.
Based in Enfield · Covering London & Hertfordshire · Remote support available nationwide
What we sort out for property businesses
The operational tech issues that slow estate and letting agencies down.
These are the most common issues we see in property businesses — operational friction that adds up to real lost time.
A vendor call drops. A portal listing upload fails. Video viewings freeze. The connection works fine most of the time, which makes it harder to diagnose — but we'll find and fix the actual cause.
Enquiries go into a shared inbox but only one person can see it. Or it's set up wrong and nobody gets notified. In a business that depends on rapid response, this is a direct revenue problem.
Tenancy agreements, EPCs, and property particulars need printing. A printer that goes offline repeatedly or only works sometimes creates a daily overhead nobody should have to manage.
A new member of staff starts on Monday. By Wednesday they still can't log into the CRM properly, their email signature is wrong, or their laptop doesn't have the right software installed.
Leads come from the website, Rightmove, Zoopla, email — and the process for handling them is manual, inconsistent, and prone to things slipping. A properly built form or routing workflow fixes this.
Two offices, hybrid working, staff who are frequently out viewing properties — shared files, consistent email access, and reliable connectivity across all of these needs proper configuration.
We work with independent estate agents and letting agencies across the London boroughs and Hertfordshire — typically 2 to 20 people, one or two offices, with no in-house IT support.
You're not looking for enterprise IT. You want the basics working reliably, a reliable contact when something breaks, and — ideally — a bit of help making your admin processes less time-consuming.
Not a franchise or large corporate chain? Good — that's exactly who we work with. Independent agencies benefit most from having a direct contact who understands their specific setup.
Staff are frequently mobile
Negotiators and property managers work from the office, the car, and viewings. Access to email, CRM, and shared files needs to work reliably from all of these.
Being first to respond wins instructions
A system that's slow, an inbox that's inaccessible, or a CRM that's throwing errors costs you applicants and instructions.
Staff turnover is higher than average
Fast, clean onboarding and offboarding matters. New starters need to be productive quickly. Leavers' access needs to be closed promptly.
Document workflows are core, not optional
Tenancy agreements, compliance documents, property particulars — your office processes a lot of paper and that requires reliable printing and scanning.
Reliable office Wi-Fi and network — including for staff on phones, laptops, and in different parts of the building.
Shared mailboxes configured so enquiries reach the right people — without one person doing all the work because the setup is wrong.
New starters productive from day one. Leavers properly off-boarded with no residual access to systems, email, or client data.
Document printing and scanning that works across all the devices your team uses — without being a daily source of frustration.
Simple online tools to capture enquiries reliably and reduce the manual admin that currently requires someone to be sitting at a desk.
We deal with your CRM, portal, and telecoms suppliers — and provide ongoing or ad-hoc support depending on what you need.
You get a direct contact. When something breaks or needs setting up, you call or email directly. We respond quickly, understand what's urgent in a property business, and get it fixed without unnecessary back-and-forth.
For retainer clients, we do proactive monthly checks — connectivity, device health, backup status — and flag anything that needs attention before it becomes a problem for your team.
For one-off issues, ad-hoc support is available with no ongoing contract required. Most small problems are resolved remotely within the hour.
Free initial review
We look at your current setup — Wi-Fi, devices, email, access — and tell you clearly what needs attention and what doesn't.
Agreed pricing — no surprises
Retainer from £499/month or ad-hoc per job. All pricing confirmed before work starts.
Direct, responsive support
Call or email when something needs doing. We respond, fix it, and leave your team to get back to work.
On-site when you need it
Based in Enfield. Visits are typically possible the same day or next day for urgent issues, subject to availability.
Book a free review. We'll look at your current setup, tell you what we'd improve, and give you a clear proposal — no pressure, no commitment required.